WE WON'T LEAVE YOU TO COPE ON YOUR OWN
WE WILL SUPPORT YOUR DIGITAL SERVICES TOO.
24/7 Support
In case of urgent issues, our support team is available for you 24/7. We are ready to solve any issue or situation, arising in connection with one of our solutions. Our senior specialists speak many languages: Englith, German, Russian, Czech, Slovak, just to name a few.
Phone: +420 228 880 498
E-mail: support@cadmium.eu
Support Plans
01.
STANDARD
Availability: 9:00 – 17:00 (CET) / Monday – Friday
Contact channels: Web form, e-mail
02.
CONTINUOUS
Availability: 8:00 – 18:00 / Monday – Friday
Critical Incident cover 24 x 7 x 365
Contact channels: Mobile and Web app, Web form, telephone, email
02.
PREMIUM MANAGED SERVICE
Availability: 24 x 7 x 365
Contact channels: Mobile and Web app, Web form, telephone, email
Other Services: continuous monitoring of your solution, deployment of patches, consulting, administering your solution, consultancy services
